Privacy Policy
Last updated: December 2024
1. Information We Collect
Account Information: When you create an account, we collect your email address and authentication credentials through our secure authentication provider.
Session Data: We store your remote viewing session data, including impressions, coordinates, and AI analysis results. This data is associated with your account.
Usage Data: We collect information about how you use the platform, including session frequency, model preferences, and feature usage to improve our service.
Payment Information: Payment processing is handled by Stripe. We do not store your full payment card details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our remote viewing research platform
- Process your sessions and deliver AI analysis
- Manage your subscription and credit balance
- Send important service-related communications
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. AI Processing
Your session data is processed by third-party AI providers (including OpenAI, Anthropic, and Google) to generate analysis and interpretations. These providers have their own privacy policies and data handling practices.
We send only the minimum necessary information to AI providers to fulfill your session requests. Your personal account information is not shared with AI providers.
4. Data Storage and Security
Your data is stored securely using Supabase with PostgreSQL database infrastructure. We implement industry-standard security measures including:
- Encryption in transit (TLS/HTTPS)
- Encryption at rest for stored data
- Row-Level Security (RLS) policies ensuring users can only access their own data
- Regular security audits and updates
5. Data Retention
We retain your session data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
Some data may be retained for longer periods as required by law or for legitimate business purposes such as fraud prevention.
6. Your Rights
Depending on your location, you may have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and data
- Object to certain processing activities
- Data portability
To exercise these rights, please contact us through the settings page or email.
7. Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database hosting
- Stripe: Payment processing
- Vercel: Application hosting
- AI Providers: Session analysis (OpenAI, Anthropic, Google)
Each of these services has their own privacy policies governing their handling of your data.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us through the settings page.